Last updated: October 22, 2026
Who We Are
This website, mcgturf.com, is operated by MCG Industry Group Inc. (无锡盛世美创进出口有限公司), under the MCG brand (“we,” “us,” or “our”).
This Privacy Policy explains how we handle personal information when you contact us or submit an inquiry about our artificial grass products and services.
Information You Provide
When you submit an inquiry or contact us by email, telephone, or WhatsApp, you may provide:
Your name and company name.
Email address and telephone number.
Country or region.
Product specifications, estimated quantities, and customization requirements.
Project details and delivery requirements.
Messages, attachments, and other information you choose to share.
Please provide only information relevant to your inquiry and avoid submitting sensitive personal information.
How We Use Your Information
We use the information you provide to:
Respond to your inquiries.
Provide product information and quotations.
Discuss samples, specifications, and customization requirements.
Communicate about your project.
Process orders and coordinate delivery.
Maintain related business correspondence and records.
Meet applicable legal obligations and resolve disputes.
Sharing Your Information
Where necessary to fulfill your request or order, relevant information may be shared with parties involved in delivery or other requested services.
We may also disclose information where required by law or where necessary to establish, exercise, or defend legal claims.
External Services and Links
If you contact us through WhatsApp or another external platform, that platform may also process your information under its own privacy policy.
Any external websites linked from our website are governed by their respective privacy policies. Please review those policies before providing personal information to them.
Processing in China
Our company is based in Wuxi, China. Information you submit to us may be accessed and processed by our team in China to respond to your inquiry and manage related business activities.
How Long We Retain Your Information
We retain personal information for as long as necessary to respond to your inquiry, manage an ongoing business relationship, fulfill contractual requirements, or meet applicable legal obligations.
The retention period depends on the nature of the information, the status of your inquiry or order, and any applicable recordkeeping or dispute-resolution requirements.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your information.
Object to or request restrictions on certain processing.
Request a portable copy of your information.
Withdraw consent where processing is based on consent.
Lodge a complaint with the relevant data protection authority.
To make a request, please email sales@jsmccp.com.
We may need to verify your identity before responding. Certain information may need to be retained to meet legal obligations or resolve disputes.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, business practices, or applicable requirements.
The latest version will be published on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Company: MCG Industry Group Inc.
Chinese Company Name: 无锡盛世美创进出口有限公司
Brand: MCG
Email: sales@jsmccp.com
Telephone: +86 18912381600
Address: Smart 568 Building, No. 990 West Jianghai Road, Liangxi District, Wuxi City, Jiangsu Province, 214037, P. R. China
Website: https://mcgturf.com